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Web Development · WordPress

High Grade — a 25-year roofing brand with a site that finally earns the trust it deserves.

A conversion-focused WordPress site for Pittsburgh's most trusted home improvement contractor — 40% more quote requests after launch.

+40%Quote requests after launch
Livehighgradeimprovement.com
25 yrBrand legacy online
WordPressCustom theme build
highgradeimprovement.com
High Grade Home Improvement — WordPress website
The challenge

25 years of reputation, a website that didn't show it.

High Grade Home Improvement had been Pittsburgh's go-to roofing contractor for over two decades. But their website looked like an afterthought — no real trust signals, no service structure, and a contact form buried at the bottom.

Potential customers were visiting the site and bouncing before requesting a quote. The brand had more credibility than nearly any competitor in the market, but none of that came through online. The goal: a site that converts visitors into quote requests, the same way the High Grade team converts quotes into loyal customers.

Our approach

Trust-first design with a quote-first UX.

We designed the site around two goals: communicating 25+ years of credibility at a glance, and routing every visitor toward a quote request. Every section earns its place by doing one of those two things.

The homepage opens with the brand heritage and lead CTA above the fold, followed by service cards, a reviews section pulling real client testimonials, a certifications strip, and a project gallery. Service pages follow the same trust-then-action pattern. The mobile experience was optimized so that tapping the phone number is just as prominent as requesting a quote.

The results

After the new site went live.

Measured in the months following launch compared to the same period the previous year.

+40%
Quote request volume
More inbound quote requests directly attributable to the new site and improved UX.
Mobile
Fully responsive
Seamless experience across all devices — most traffic now comes from mobile.
Trust
Credential showcase
Reviews, certifications, and a 25-year legacy section that builds confidence immediately.

Our old site was embarrassing compared to the quality of our work. Now when people check us out online, the site actually reflects who we are — and the calls have picked up noticeably.

High Grade Team · Pittsburgh, PA
What we shipped

The full build list.

Everything scoped, designed, built, and launched for High Grade Home Improvement.

Custom WordPress theme designed from scratch — brand colors, typography, and credibility-first layout
Dedicated service pages for roof repair, roof replacement, and exterior improvements
Customer reviews & testimonials section pulling real client feedback
Certifications and credentials strip for instant trust building
Prominent contact forms and quote CTAs on every major page
Mobile-first responsive design with click-to-call prominence
On-page SEO setup — title tags, schema markup, local business structured data
Performance optimization — Core Web Vitals, image compression, and caching

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